In the latest cryptocurrency news, we are covering the cryptocurrency exchange HitBTC and its recent freezing of its customers’ accounts ahead of a major annual proof of keys event. Just before the New Year, the company responded to an open complaint on Reddit after the user accused them of suspending his Bitcoin withdrawal requests.
The Redditor with a handle PEDXS also said that he had dutifully passed the know-your-customer test after waiting six months to access his HitBTC trading account. He also said that while he had already withdrawn a large portion of his money already, he had still left some of it back in his public address reserved for day trading.
As he said in the complaint:
“After months of sending 40 plus emails, HitBTC finally unfroze my account. I immediately withdrew most of my funds but left a small amount to day trade. I did that because HITBTC promised that “No further automated restrictions will be applied.”
Another Redditor with an alias LOOKATMYIQ confirmed that he was another user that faced withdrawal rejects from the exchange. As he complained:
“Submitted all my documents/evidence for KYC days ago and now support [is] going cold on me. Have I been scammed? I have been trading crypto for years on all kind of exchanges and never had my funds locked without warning like this. Support [was] fast to respond when asking for additional (over the top) information but since I have given them everything they have asked for they’ve just disappeared on me.”
This led a lot of Redditors and users of HitBTC to doubt if the exchange is intentionally locking users’ accounts fearing massive coin withdrawals on the annual Proof of Keys event.
DC Forecasts is a leader in many crypto news categories, striving for the highest journalistic standards and abiding by a strict set of editorial policies. If you are interested to offer your expertise or contribute to our news website, feel free to contact us at [email protected]
Discussion about this post